By replacing the current HP series print driver with a older version of print driver that does not contain I was able to stop the. is a file used by the “SurePrint” program form HP, and is used to help control the LaserJet printer on Windows PCs. Despite being a highly. Additionally, the printers that have been loaded (HP and HP ) are not present in Printers even though Fault Module Name:

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Friday, December 14, 9: If you have a question create a zsr.rll topic by clicking here and select the appropriate board. To do this we navigate to the print spool folder which is hiding within the Windows folders. Within the Spool folder is your Printers folder, and you should open that. Especially when people are migrating away from their software.

Message 19 of Message 16 of Zar.dll I followed similar advice from another source basically the same instructions as what Tim has linked that had me completely uninstalling Adobe Reader and all my other printers, deleting printer keys from the registry, deleting from C: You are commenting using your Twitter account.

To do this see below: We generate PDF invoices, reports and other documents – and they all print out fine.

ZSR.dll Error Fix – Print Spooler Error Fix Tutorial

Should be fairly easy to fix probably Adobe just hhp1020 to release the files so the spooler can delete them. I know that is a very old printer, but I tell you other than this issue arising it prints great still.


Restart the computer The printers now show up, because the Print Spooler has stopped terminating unexpectedly! I found 4 files that indicated “shockwave flash” in the printers queue.

Try printing a test page with the new driver.

How to Fix HP Laserjet cannot Print ZSR.DLL

I have confirmed that the problem is related to using Adobe Reader to print out scanned documents. So far, so good.

Students Click Here Join Us! If necessary, use the steps described in this KB: It will still break from time to time, and you will have to go in and strip the drivers out of the registry, but at least in my situation not nearly as often. I did the unplug the HP ‘s usb connection trick to make the printers show up, deleted the old driver, and installed a new driver from HP.

I had this problem again today on the HP Laserjet I came upon this workaround last year while investigating the issue and this thread while searching for updates.

Zsr.vll problems and printing errors – a Mr Fixit http: In case it’s of any help:. After dealing with this this thing from every angle it IS an Adobe issue. You can now press the print button and it should work fine.

Then open the document with your photo viewer and it will print from there. It’s easy to join and it’s free.


HP Spool Service Shutting Down; faulting module – HP Printers – Tek-Tips

Excellent – this worked well – actually all I had to np1020 was as you said:. This site uses cookies for analytics, personalized content and ads. Since Adobe isn’t responding to the issue with an update, we they are migrating away. Does anyone know what do about this. You have completed the first thing to try.

Join your peers on the Internet’s largest technical computer professional community. At the risk of having to run the utility again, I tried to print the scanned PDF document to the other printer Lexmark and it worked fine. Unfortunately, I have also had to follow Tim’s advice – but I learned the hard way.

Adobe Reader & HP LaserJet Causes Prin | Adobe Community

I frequently lose use of my printer and an error message pops up saying the print spooler subsystem caused a problem and must shut down. You will need to delete the temp ph1020 files created in c: Seems to be working now. Restarting the spooler causes an immediate crash, and the only way to get rid of the problem is by removing sometimes by force all printers. Excellent – this worked well – actually all I had to do was as you said: